Refund policy

 

No Return or Refund Policy

Thank you for shopping at Lorrcrafts. We hope you are delighted with your purchase of mouse ear headbands, blanks, and accessories.

Due to the nature of our products, we operate a strict no return or refund policy. This policy helps us maintain high-quality standards and ensure that each item is new and unused when it reaches our customers.

Exceptions: While we do not offer returns or refunds under normal circumstances, we understand that there may be exceptions such as:

  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us within [number] days of receiving your order. We will review the issue and, if necessary, provide a replacement or offer store credit.

  • Incorrect Items: If you receive an incorrect item, please notify us immediately. We will arrange for the correct item to be shipped to you at no additional cost.

Contact Us: If you encounter any issues with your order, please do not hesitate to contact us. We are here to assist you and ensure your satisfaction with our products and services.

How to Contact Us:

  • Message through our website
  • Direct message on instagram

Please provide your order number and details of the issue when contacting us. We aim to respond to all inquiries promptly during our business hours.

Thank you for your understanding and cooperation.